WHIZBANG! RETAIL TRAINING

REAL SOLUTIONS

From Real Retail Experts

In 1999, Bob and Susan Negen founded WhizBang! Retail Training to help retailer store owners and managers get the nuts-and-bolts skills they need to run a successful business. In those over twenty-five years, they have worked with hundreds of thousands of retailers, presented at trade shows and conferences all over North America, created numerous courses for retail owners, managers, and employees, and written a best-selling book on retail marketing.

Bob and Susan’s skills and real-world perspective come from over 40 years of combined on-the-floor retail experience. Bob founded the Mackinaw Kite Co., an award-winning chain of kite and toy stores, and ran them for 19 years. Susan started her retail career as an executive at Bloomingdale’s and Macy’s, before she joined Bob at the Mackinaw Kite Co.

Together, they have a knockout one-two punch of sophisticated “big business” skills and street-smart small business experience.

Brilliance Retail Training Platform

The Best And Brightest Retailers Use Brilliance

Created by the folks at WhizBang! Training, Brilliance is the ONE online place to find, deliver, and manage your entire retail training program. Brilliance makes it easy for store owners and their teams to learn from recognized retail experts, plus get customized, company-specific training. It is exactly what you need to develop confident, happy, high-performing people who deliver amazing value to their company and fantastic service to their customers.

Whether you have one store on Main Street or hundreds of stores across the country, Brilliance was designed to work for you. It’s super affordable (even free) for small retail businesses and powerful enough for bigger companies. Everyone from Antique stores to Zoo gift shops will find courses that are relevant for their stores and their employees.